Privacy Policy
Last updated: April 23, 2026
1. Information we collect
Information you provide directly
- Account information (email address, password which is hashed)
- Voice Discovery responses
- Generated content
- Billing information (processed by Stripe; we do not store card details)
- Support communications
Information collected automatically
- Usage data (credit usage, feature usage, token counts)
- Technical data (IP address, browser, device information from server logs)
Information we do NOT collect
- No advertising cookies
- No selling, renting, or trading of personal information
- No using Voice Discovery answers or your content to train AI models
2. How we use your information
We use your information to:
- Provide, maintain, and improve the Service
- Generate voice profiles
- Generate content, hooks, and topics
- Process payments
- Send transactional emails
- Respond to support requests
- Monitor for abuse
- Comply with legal obligations
We do NOT use your information for:
- Marketing emails without your consent
- Sharing with advertisers
- Training AI models
3. Third-party services
We use the following third-party services to operate:
4. Data storage and security
We use industry-standard encryption to protect your data, including TLS/SSL for data in transit and encryption at rest. We implement reasonable safeguards to protect your personal information and use secure password hashing.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data retention
- Account data — Retained while your account is active
- Voice Discovery responses and profiles — Retained while your account is active or until you delete them
- Generated content — Retained while your account is active
- Billing records — Retained for 7 years as required by law
Upon account deletion, your data will be deleted within 30 days. Backups may retain data for up to 90 days before being purged.
6. Your rights
You have the right to:
- Access — Request a copy of your personal data
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your data (processed within 30 days)
- Data portability — Request an export of your data
- Opt-out — Opt out of non-essential communications
CCPA (California residents)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- We do not sell your personal information
GDPR (EU/EEA residents)
Our legal bases for processing your data include:
- Contract — Processing necessary to provide the Service
- Consent — Processing based on your explicit consent
- Legitimate interests — Processing necessary for our legitimate business interests
To exercise any of these rights, contact us at logan@pureinbound.com.
7. Children's privacy
The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
8. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. For material changes, we will notify you via email.